my cape has disappeared

my gold creeper cape is gone and the truth is a very important memory for me note that it was no longer there when I changed from android to ios I bought the game when I wanted to put it on it was no longer there my name is Alonso7003 from the pe version I already sent a report and said that it is solved and it is not

en español 

mi capa de creeper dorada ha desaparecido
y la verdad es un recuerdo muy inportante para mi 
note que ya no estaba cuando me cambie de androi a ios compre el juego al momente de quere ponerme la ya no estaba mi nombre es Alonso7003 de la version pe ya envie un reporte y dise que esta solucionado y no esta