The whole option for import character is gone

I finally figured out how to get my custom skin on Xbox but then the option to imprt my skin is gone I've tried reinstalling settings nothing stands out except the "allot trusted skin only" but I have that turned off so it can't be that I've scrolled all the way down the page to see if it's just not in the normal place but no. Even Minecraft preview there's no import for me (the 2nd photo is just what version I’m on