Jurassic World world exit with an error!

Yesterday, I bought the world of "Jurassic World" from the marketplace.

Then, when I select the Jurassic World template from "Create a new world" and proceed as "Play", after about 1 minute from the start of play, the message "An error has occurred and will end." Is displayed. , you will not be able to play.

As written on the Nintendo Switch support page, I tried re-downloading the software and freeing up space, but it didn't solve the problem.

my child is crying
Help me.