Unlockable rewards not being granted Nintendo Switch

I completed the Leader of the Pack achievement on my NS Minecraft, and the wolf mask wasn't unlocked. When I select to unlock it it says the market place ain't available and keeps loading forever.

I can't find the mask on the market place when I browse through it on the Nintendo Switch, but on my android I can. I didn't unlock the achievement on the phone though, so I can't try to unlock the mask there.