totally broken sound on ps4

This is urgent and has to be fixed soon:
The sound is completely broken when you enter an area with some charge (for example a village). This has been happening since the 1.19.10 update and is still not fixed.
Multiple PS4 users have complained about this issue.

I will attach a link to a YouTube video where you can see this glitch: https://youtu.be/Zk23hnK_f-s