sound errors

Hello mojang team, I would appreciate it, please listen to my request I have an error that comes from 1.17.41 to the recent version of the game, my problem is the sound, I have already had 3 requests with the same error where I send the evidence, The sound of my game is not heard as it should, please help me, since it is not my team, it is the game, and how do I know? because I already tried the game connected with bluetooth sound players, thank you, I hope my report is taken into account.
IF THE SOUND IS STUCK IT'S THE FAULT OF MY DEVICE'S RECORDER!