The software was closed because an error occured

Hello

I bought MINECRAFT for my NINTENDO SWITCH one month ago.

I can't play with this game for 2 weeks.

When I play it for 1 minute I have the message : 'The software was closed because an error occured'.

It's the same thing if I want to save the game at the beginning when I start to play.

1) I deleted the Minecraft game several times and downloaded it again:

• either on the memory card
• either in the internal memory of the switch

2) I have no problem with WIFI because I download the game very well.

3) I have checked several times if the data in this game was corrupted but it was ok every time.

4) if I play with another NINTENDO account it seems to be OK.

5) I haven't any problem with my nintendo switch with the other Games

Do you have another solution?

Regards

Stéphane Renault