Unable to play with others.

My daughters and I can't play together. The android version and Windows/Microsoft versions are supposed to be compatible from what I understand. Why can't we play together? I've tried everything I can think of or find online. It won't give me the option to join their worlds and, when they try to join mine, they get the message in the attachment. I have the Microsoft version and my daughters have the android version. One of my daughters and I were able to play together briefly when I bought the games but not without significant difficulty. Now we can't play Minecraft together at all.