Can not equip owned skins in mincraft

When trying to load a owned skin the equip button does not appear or crashes. This is happening on 3 different switches from different people and accounts. these kids drove me crazy that I had to come here and make an account. All of the similar tickets say resolved or are for older versions. 1.17.34 was updated today and still same issues. rebooted, sign in/sign out nothing works.