Minecraft freezes constantly on Xbox

Hello, after playing for about 5 to 10 minutes Minecraft starts freezing randomly in our XBOX series X and XBOX one X as well.

 

this started happening after the last update and there is no workaround.

 

We worked with Microsoft in all the necessary troubleshooting like resetting, restart, removing the game, even a factory reset of the XBOX, but the issue still is there.

 

Microsoft team recommended to create an issue with Mojang to see if this is widespread and if there is a fix available soon.

 

Attached you can find a video of the issue happening all the sudden and only by pressing the xBox button in the remote the issue gets solved for a little bit.

 

video https://drive.google.com/file/d/1A6_Cqzr5RZQJrPJIh-5PU3NpwbIQJa5-/view?usp=sharing

 

Thanks in advance, 

 

Hermann