Missing Capes

I had 2 capes and one of them disappeared after I had to delete the game because of a bug that made it where you cant open the game and the fix for it at the time was to delete the game and reinstall. after reinstalling the cape was gone. 

this is the founders cape.

 

the pancake cape it has a down load button but when i try to click or do anything with it nothing happens. i tried looking up what to do but i cant find any help with it.

 

I had both caps at one point I have picture of one of them 

 

my Playstation account it LazyBoyRandom06