Mojira Archive
MCPE-122371

Nintendo Based Minecoins Purchased. Marketplace unavailable/unusable to use coins. Mobile version of game also doesn't display coins.

  1. Began with purchase of Nintendo Store gift card.
  2. Card used and uploaded funds to Nintendo wallet.
  3. Loaded up Minecraft game on Nintendo Switch
  4. Logged into account "Marpurple2013".
  5. Selected Marketplace on title screen.  *Note: Marketplace was not displaying or loading correctly.  Loading screen displayed with eventual error stating "We're unable to connect to the Marketplace.  Maybe check your internet connection?"  However, some options are accessible, such as Minecoin purchase.
  6. Selected Coin icon for purchase of coins.  Game redirects to Nintendo Store.
  7. Coins purchased successfully on Nintendo store.  Receipt sent to email.
  8. *PROBLEM: Coins do not display in Marketplace.  Downloadable content does not display.  Loading screen consistently shows :  "We're unable to connect to the Marketplace.  Maybe check your internet connection?".  
  9. Confirmed Internet in household is working correctly on Nintendo and various other equipment.
  10. *SOLUTIONS ATTEMPTED: Checked for corrupted data.  Followed by deleting game, save data and reinstallation game.  Rebooted Nintendo several times.  Deleted and relogged into internet connection several times.
  11. No access to marketplace persists.  

Duplicate

Sara

2021-03-23, 02:20 PM

2021-03-23, 09:55 PM

2021-03-23, 09:55 PM

0

0

Unconfirmed

1.16.210

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