Bedrock Realms Creative Gamemode Command Broken

I was recently playing in a realm, and someone else from the realm sent me a clip of the dying to a block placement glitch, as is common in bedrock.  I’m the owner of the world and would like any items lost due to a glitch to be re-given to players.  I tried to switch my gamemode to creative to get them their items back and it won’t switch.  Not from settings, not from chat commands, main menu options, nothing.  I would like assurance this will be fixed ASAP, as realms operators not being able to use commands is probably the equivalent to not being able to score goals in fifa 😂

thanks!