Jurassic World DLC Teleporting to Helipad

When starting the world, riding the monorail in the opening, the world glitches with unloaded buildings and terrain, then teleports us to the helipad. We then can't leave the helipad. No matter how many steps we take, we are teleported back to the same spot. This will occur even if you ride the helicopter or even during conversation with the npc. Unplayable. We've tried to delete and reinstall and this hasn't fixed the issue.