Can't Play Game

Every time I load the game up it takes about 10 minutes to get passed the loading screen. When I finally get to the title screen it almost instantly locks up and I cannot do anything. At this point I am completely unable to play there game. On the off chance that I do get into my world my friends are always unable to connect. I paid all this money to get this game to play with my friends and at this point I can't even play it alone. I don't know what else to do. I tried to use the hot fix buttons that were put in (L1 + R1 + L2 + R2 + Options + Touch Pad) and that did nothing to help. I just want to be able to play this game.