Mojira Archive
MCM-751

Animals is crashing on world creation on many devices including high tier devices.

[1.12 and 1.13]
Partner Rank:
1
Partner Team Reporting:
Everbloom Studios

Verification builds:
1.12.0.27

Summary:
Animals is crashing on world creation on many devices including high tier devices. We believe this is due to the behavior pack. When the behavior pack is removed, it works fine. This is happening on devices like Xiaomi Mi Mix 3 and Pixel 2 XL. These aren't devices that should be greylisted as they have 4/6GB of RAM.

Impact:
Player unable to use purchased content thus bad reviews and negative marketplace impression

Repro Steps:
1. Install a fresh copy of Animals from the Marketplace on one of the following devices.
2. Xiaomi Mi Mix 3 or Pixel 2 XL
3. Start up the world

Observed Results:
Minecraft crashes and the player cannot play the purchased content.

Expected Results:
The player can open and play the product..

Screenshots/Videos attached:
Link to Video 1
https://drive.google.com/file/d/1wPP8B1aODphNysmk-y5o_hsfokZ7Xi7W/view?usp=sharing
Link to Video 2
https://drive.google.com/file/d/1uoFNj4ZvVbgGzGICC25MKfGV35BuICfo/view?usp=sharing

Regression Builds:
Known to not work in 1.12, unable to test in builds prior

Notes:
Worth noting that although this is a rather popular map anyway, the number of complaints we have had about it not working suggests a larger than average percentage of customers unable to play. I think this is reflected in the reviews. Phones that this has effected are Xiaomi Mi Mix 3, Xiaomi Mi A2, Vivo v15, Samsung s10 and Pixel 2 XL.

 

Fixed

Miguel Ledesma

2019-07-22, 10:26 PM

2019-08-06, 09:33 PM

2019-08-06, 09:33 PM

1

1

Future Release

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