Mojira Archive
MCM-485

[Critical] Content does not download from the Marketplace

Verification builds: 1.8.24_rc4 1(436065)

Summary: When a purchase is made, the content does not download but the user is still charged.

Impact: The user is not able to download what they have purchased.

Repro Steps:

  1. Go to the Marketplace.
  2. Select a piece of content (a world).
  3. Purchase it with your existing Minecoin balance.
  4. The UI will say the content is downloading, but the download will never complete.

Observed Results: The purchase succeeds, but the content is never downloaded. There is no way to kick the download back into action, nor a way to cancel it, nor a way to obtain a refund via the client. NB: This is a clean reboot of Windows, there is sufficient disk space available for the download on the HDD and an Internet speed test yields just under 400 MB/s (thus ruling out inadequate storage/bandwidth).

Expected Results: The content should download (or fail to download with an option to retry or abandon purchase).

Screenshots/Videos attached: See attachments.

Video 1: https://youtu.be/VM7dK7US4F4
Video 2: https://www.youtube.com/watch?v=PQHiTWEI2m8

Fixed

57Digital

2018-12-18, 01:17 AM

2019-01-22, 07:22 PM

2018-12-19, 08:00 PM

0

0

Future Release

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