Crash on a load of Store Content on PS4/PS5
Partner Rank: 1
We have no feasible way to debug or fix this.
Verification builds:
PS5 1.20.1 (Crash)
PS4 1.20.1 (Crash)
Switch 1.20.1
Xbox One 1.20.1
PC 1.20.1
Impact:
This will have a major effect on reviews; players cannot play the map correctly.
The following Noxcrew content is affected by this bug:
Content is waiting for release - b63ef434-6d4e-49fb-94cb-674d4e884177
Notes:
This seems to be similar to the bug https://bugs.mojang.com/browse/MCM-1668
But no crash when loading the map on Switch.
Second, our map can load on the second try but will crash after a minute of playtime.
Repro Steps:
Download b63ef434-6d4e-49fb-94cb-674d4e884177 from the Marketplace store on a PS4/5
Start the map and explore the world.
Observed Results:
On the first load, the map will crash on PS4/5
On the second load on a PS4/5, the map will only crash after 1 minute of playtime.
Expected Results:
No Crash on PS4/5 when loading the map.
Screenshots/Videos attached: Yes
[Videos are submitted with a Compass ticket]
[PS5 Crash]
[PS4 Crash]
[Switch No Crash]
Regression Build:
Unknown