Pixelmobs crashes on certain Xbox One's

 

Partner Rank:

1

Partner Team Reporting:

Pixels & Blocks

Verification builds and Platforms:

1.16.1.02

Summary:

Pixelmobs Mash-up crashes on certain Xbox One's, but not all. Ranging from original xbox one, xbox slim, and xbox one x. It seems to be crashing the client completely during world load according to the reports we've received. We also have had reports of Xbox players being able to join other worlds with it, but then they end up having their client crash during play through. 

Impact:

This is actively crashing and preventing the playing of the mashup on these devices.

Repro Steps:

1. Download "Pixelmobs Mash-up" and load it onto a Xbox One
2. Open the world
3. Observe the issue.

Observed Results:

Client crashing either during load or on initial creation.

Expected Results:

World loads and it playable. 

Regression Builds:

N/A

Notes:

We have drastically reduced the file size of the world as well as resource pack size in hopes it would help with the crash, but the issues seems to persist. We have been unable to reproduce the crashes on our Xbox's, but have had numerous reports across all Xbox One console variations to confirm the issue.