[MCM-1108] When trying to create the map from the Imported Templates screen the game crashes and returns you to the Imported Templates screen on iPhones

[1.16]

Partner Rank:

Partner Team Reporting:

Everbloom Games

Verification builds:

1.16.0.2

Summary:

We started up device testing on one of our upcoming maps and none of the templates for this map function properly and have different issues depending on which operating system you are on.

We tested several templates and none of them loaded on iOS. The content failed to load properly on ALL iOS Devices. When trying to create the map from the Imported Templates screen the game crashes and returns you to the Imported Templates screen

Impact:

This will prevent our map from passing QA/Certification from Microsoft.

Repro Steps:

On iPhone

Install the World Template file provided in Slack on any iPhone device
Try and install / play the map

On Android

Install the World Template file provided in Slack on any Android device
Try and install / play the map

Observed Results:

The

On iOS/iPhone Devices

The template for v1.0.0 Pre-3 does not load when attempting to create the world on iPhones. We also tried testing the templates that were previously installed on the device and those worked. We tested on the following devices iPhone devices iPhone 4 SE 6 8+

On Android Devices

Installing the template on Android seems to have changed as installing the MCTEMPLATE directly no longer works with this Template and only by saving directly to the folder can we get the template to work. Once doing that the template worked correctly on all android devices. We tested with other templates and those still load directly by clicking the MCTEMPLATE like before. I really think there is something wrong with the template.

Expected Results:

To click the template and have it auto install the map

Screenshots/Videos attached:

Yes

https://drive.google.com/file/d/1M7wGg0RmpZqZtrKTlWW_QHai-POb8onP/view?usp=sharing

Regression Builds:

Unknown this map was built on 1.16

Notes:
Since this is upcoming content the provided map has been uploaded on Slack in our Everbloom channel. The provided map is already queued up to the issue on this report.