World of Cars has a crash after loading the map on Playstation 4
Partner Rank: 1
(No work around)
Verification builds:
PS4 Bedrock 1.14.0
Summary:
World of Cars has a crash after loading the map on Playstation 4
I was able to reproduce the crash on a PS4 several times after loading up World of Cars on a cold booted PS4.
But after I removed some stored maps from the client, the crash became harder to reproduce; after I created several worlds the crashes returned.
I think its a possibility that if there are too many maps stored with the Bedrock PS4 client, there is a higher chance of crashing World of Cars.
Impact:
We received several emails from people telling us about crashes. While we have been able to reproduce one type of a crash, we have not been able to reproduce the same scenarios described by many of our customers. Since we couldn't accurately reproduce it, we've compiled a document which we are continuously updating with reports of crashes. This document is linked in the mco-noxcrew slack channel, Greg and Quinn should be able to get the link.
These crash issues will result in lower ratings, negative social media, more customer complaints, and potential refunds.
Repro Steps:
Download World of Cars from the store
Create the world
Play the map
Observed Results:
The world crashes. Sometimes immediately, sometimes after 3-5 minutes.
Video: https://www.youtube.com/watch?v=xuXsdlhV6SY
Video 2: https://www.youtube.com/watch?v=EePX-cyJ_aA
Video 3: https://youtu.be/-gGkK1guWJE?t=358
(The audio crackling is my recordings setup)
Expected Results:
The world should not crash.
*Screenshots/Videos attached: *Yes
Notes: I reported the bug to PS4 feedback system with the words
World of Cars CRASH
2020-06-08, 06:56 PM
2020-06-16, 10:22 PM
2020-06-16, 10:22 PM
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