MCM-1059Latest map release gameplay issue
Good day!
One of our latest releases, Lucky Block: Rainbow has been getting a bunch of flags from our buyers. It would be great if this could be sorted as soon as possible, as we don't want our reviews and the satisfaction of our buyers to deplete. It seems that the main gameplay of the map isn't working on their platform. We have issues ranging from Windows 10, Switch, and Xbox. I'm assuming we also have some on PS4, but no one has reached out yet.
The whole gameplay revolves around the lucky block itself, as per usual when you break the block random drops will be given. This is where the map on their end doesn't work at all. We used the Minecraft SPONGE as a placeholder for the lucky block. We then used command blocks for the loots which can be located on -370 4 75. We have double checked the whole file before submitting it to Auger and it works perfectly. I also bought it to test it out and the map works as how it's supposed to work.
I have linked a video made by one of our buyers which shows that it doesn't work on there Xbox One.
BUYER'S PERSPECTIVE XBOX
https://www.mediafire.com/file/zqlqrisz29wu9fw/VID_20200527_172951.mp4/file
BUYER'S PERSPECTIVE WINDOWS 10
https://www.youtube.com/watch?v=ICbP8QiFtvA&feature=youtu.be
BUYER'S PERSPECTIVE PS4
https://www.mediafire.com/file/oulmdy57la2qbsx/VID_20200527_211012.mp4/file
MY PERSPECTIVE ONCE WE DOWNLOADED THE WORLD ON THE MARKETPLACE
http://www.mediafire.com/file/qw14qbxb7g8i3ar/2020-05-28_00-57-29.mp4/file
As you can see the texture seems to be working fine but the drops aren't which isn't playable at all. I told them to showcase the settings as well.
Hoping for the quick fix.
Regards,
Kubo Team
