Nintendo Switch has frequent issues downloading/rendering Persona skins
Partner Rank:
Important - 2
Verification Builds:
1.14.60
Regression Builds:
1.14.30
Summary:
Nintendo Switch has frequent issues downloading/rendering Persona skins
Affects currently Live Content: Yes
Impact:
Hotfix 6 (1.14.60) fixed a Persona exploit in which the client trusted all the Persona geometry from another client. H6 now reaches out to a Microsoft server to download all the pieces. However, Switch users often hit this bug where the Persona skin doesn't download or complete within the allowed 30 seconds. On multiplayer servers, this will lead to the Switch almost exclusively seeing Steve skins. This bug also affects Vanilla - a lot of the time, a Switch user will see a Persona skin on either a vanilla multiplayer or Realms server as a Steve.
Repro Steps:
NOTE most 3PP Servers have disabled Persona skins on Switch because of this bug - if large scale testing is required, please contact John Mercil (Microsoft) or myself @yourikersten (Hive) on Slack
Client 1 (any platform):
Equip a Persona skin
Start a multiplayer session
Client 2 (Switch):
Join Client 1's session
Client 1 can switch to a unique Persona skin to re-create the issue without requiring either client to relog.
Observed Results:
The Persona skin either never loads, or takes excessive time to load.
Expected Results:
The Persona skin loads fine / in a acceptable amount of time
Screenshots/Videos attached: Yes
Notes: