Mojira Archive
MCL-24747

Launcher offline, unable to verify the products I own.

What I expected to happen was...:
Boot up the Minecraft launcher and play online with my friends from class with no issues

What actually happened was...:
I was met with an error saying that the Minecraft Launcher was not able to confirm which products from Minecraft that I own and to check my internet connection and a gray information bar at the bottom of the application window saying "Oh no! Something went wrong, and we couldn't connect to Minecraft services." I move to Settings and look around for a possible solution, checking the Accounts tab and I see a button saying "No Network Connection". I click it and I receive a new error message saying "The Launcher is currently offline, so we cannot log you in. Check your internet connection and try again."

Steps to Reproduce:
1. Boot up the Minecraft Launcher application and wait for any loading to finish

2. First error message pops up after launcher loads reading "Unable to confirm products owned"

3. Click Settings in the bottom left corner of the Minecraft Launcher window

4. Select the Accounts tab

5. Click No Network Connection button to receive the "The Launcher is currently offline, so we cannot log you in. Check your internet connection and try again." error message

Duplicate

it_sxnny

2024-11-14, 12:34 AM

2024-11-15, 02:49 PM

2024-11-15, 02:44 PM

0

0

Unconfirmed

3.3.13 (Win 10/11)

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