Mojira Archive
MCL-23833

Launcher fails to complete login, causing blue screen.

Put the summary of the bug you're having here

The launcher will occasionally fail to complete the login process/launcher asset loading, staying on the bootup loading screen indefinitely. This typically happens when the computer has been on for a while before attempting to start the launcher. Using task manager to close the program, then relaunching the program, results in a blue screen crash of the system (has occurred 4 times to date). I have attempted to uninstall/reinstall the program, but it has not resolved the issue.

What I expected to happen was...:
Describe what you thought should happen here

Open the MC Launcher, and proceed to the game selection screen as normal.

What actually happened was...:
Describe what happened here

The launcher gets stuck on the loading screen, and attempting to login again crashes the computer.

Steps to Reproduce:
1. Leave the computer running for a length of time (usually watching youtube or twitch on opera gx browser)
2. Open the minecraft launcher (latest version as downloaded from microsoft store)
3. Wait for launcher to get stuck on loading screen.

4. To crash the system: Open task manager, close the minecraft launcher. Reopen the launcher, and shortly after reaching the loading screen, the system crashes.

Awaiting Response

themrtrails

2023-10-15, 10:54 PM

2023-10-16, 05:26 PM

2023-10-16, 05:26 PM

0

0

Unconfirmed

2.11.24 (Win 10/11)

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