Mojira Archive
MCL-22460

Unable to verify what products you own

I'm getting an error when I install and log into the Minecraft launcher either from the Windows Store or from the official minecraft.net website. The launcher can't verify which products I own. (the capture fully shows the error I'm getting). The button loops between Play offline and play demo.

I bought Minecraft : Java Edition in 2012 and I'm playing it on two other PC with the Microsoft Store launcher and it works well it's the first time I encounter this error message.

What I tried :

  • Reseting the account token through the launcher
  • Reinstalled both launchers (Store edition and other edition)
  • Deleting .minecraft folder
  • Verified the firewall and my internet connection
  • Deleting Microsoft Store cache
  • Reinstalling the Microsoft Store through Microsoft's Docs

None of that worked.

It seems the problem is bigger and has already been encoutered.

EDIT : I added the launcher logs.

Invalid

Fnx_QT

2022-09-20, 03:07 PM

2022-09-20, 05:47 PM

2022-09-20, 05:47 PM

0

0

Unconfirmed

2.3.407 (Windows)

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