Minecraft Crashes On Launch

Every time I launch Minecraft it crashes right before it's about to load. It has done this since the day I got it and even after a factory reset of my entire PC it still does this. The only way to get Minecraft to open is to close out 2 things in task manager called "Minecraft launcher" and "Minecraft launcher (32 bit)". But then my Minecraft doesn't render skins when I open it this way so everybody including me has a default Steve or Alex skin. It is really annoying and I want it fixed or I want a refund.