MCD / MCD-1881

Join Session Failure

Reporter
Malachi Farley
Votes
1
Watchers
3
Resolved
2021-05-20 15:55
Confirmation Status
Community Consensus
Resolution
Incomplete
Created
2020-05-28 08:59
Updated
2021-05-20 15:55
Affects Versions
1.1.1.0, 1.2.0.0, 1.3.2.0
Fixed Versions
-
Labels
-

Every time I try to join my friends game, it keeps saying “Join Session Failure: Was not possible to retrieve the game address.” Yet they are able to join eachother, however they are in the same house.



Matthew - 2020-06-14 07:12

MEQS_DUPE

[Mod] Raybeano99 - 2020-07-17 10:36

(Summary comment on behalf of CerealDegree342 - Full Discord conversation at https://discord.com/channels/579770991056519194/684876964708089940/733566747440840734)

1. Enter the in-game menu
2. Select Online Game > Press X
3. Join friend that is at camp in an online session
Expected result: User successfully joins friend at camp
What occurs: Join Session Failure, Was not possible to retrieve game address error popup

User and friends on Non-Pro PS4, Dungeons Build 1.3.2.0, latest system firmware.User can join friends on other games with no issues, only occurs on Dungeons.
Error occurs when Joining friends via Invites or through the in-game join button. Error occurs to friends if they try to join the user.
Does not seem to be linked with save data (Error still occurs after moving the Save data to Cloud/USB and using a new character)
Reinstalling the game allows the user to join friends ONCE but after that, the error occurs when trying to join (Possible but not very helpful workaround)
🦑 Squid/Camp Crash Method is still yet to be tested on the issue.
      (Open the game to the Main Menu > Disable Wi-Fi > Start an offline game > Make progress (Finish Creeper woods) When at camp: Pause > return to Main Menu > Enable Wi-Fi > Online game > Join Friend)

 

UPDATE: 🦑 Method is a temporary workaround. If the user receives the error again, attempt 🦑 again. Turning off the PS4 requires the method to be performed again. 
(Discord link to message confirming: https://discord.com/channels/579770991056519194/690335665514086410/733840476087779351)

[MCQA] Bartłomiej Słodkowski - 2020-10-27 10:58

Thank you for your report!

However, this issue has been temporarily closed as Awaiting Response.

Is this still an issue in the latest version? If yes, then what is the repro rate (how many times did it happen over the course of how many playthroughs)?

This ticket will automatically reopen when you reply.

[Mojang] Mega_Spud (Jay Wells) - 2021-05-20 15:55

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

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