MCD / MCD-1093

Hero Edition is not available on Playstation 4

Reporter
Casper
Votes
2
Watchers
3
Resolved
2021-05-20 16:00
Confirmation Status
Community Consensus
Resolution
Incomplete
Created
2020-05-26 12:52
Updated
2021-05-20 16:00
Affects Versions
1.1.1.0
Fixed Versions
-
Labels
-

I don't have the option to PURCHASE the Hero edition for Switch or PS4 I only have the regular edition and I don't want to purchase that one. Also this is not a duplicate of any of the ownership Bugs because I didn't even purchase the game yet because I don't have the option to purchase the one I want.

is duplicated by: 4 issuesrelates to: 1 issue
[Mojang] Mega_Spud (Jay Wells) - 2020-05-26 12:56

Can you confirm which region you are attempting to purchase it in?

Galaxy_2Alex - 2020-05-26 13:02

I am unable to find the Hero Editions for the Nintendo Switch on both US and UK Nintendo Websites, neither can I find it on the PS Store page. The links from the website link to the regular versions on my end.

[Mojang] Mega_Spud (Jay Wells) - 2020-05-26 13:17

You should be able to find and purchase the Hero Edition by navigating to the Nintendo Switch eshop page on the Nintendo Switch itself, rather than the website.

[Mojang] Mega_Spud (Jay Wells) - 2020-05-26 15:37

https://twitter.com/MojangStatus/status/1265260483495505923?s=20

We are aware of Minecraft Dungeons Hero Edition not appearing in the PlayStation Store. The team is working to address this soon as possible.

[Mojang] Mega_Spud (Jay Wells) - 2020-12-22 18:22

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If it is, please try and include steps to reproduce the issue of possible:

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Observed Results:
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Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

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[Mojang] Mega_Spud (Jay Wells) - 2021-05-20 16:00

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki