it keep crashing and I don't know why

Put the summary of the bug you're having here

What I expected to happen was...:
Describe what you thought should happen here

What actually happened was...:
Describe what happened here

Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2. ...before my dad update the computer it working find
3. ...but after the update all I see is crash