it crash but i expected it to finish and play the game so could you help

Put the summary of the bug you're having here

*What I expected to happen was it to finish downloading and play
Describe what you thought should happen here

*What actually happened was it crashed and told me and didn't finish downloading
Describe what happened here

Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2.not sure how?? sorry
3. ...