I suscribed to Realms for a month and have not been able to open a realm! it crashes!

Put the summary of the bug you're having here

What I expected to happen was...:
I try to open a realm and

What actually happened was...:
it crashes even though I paid for a month of realms.

Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2. ...I try to open a realm and it crashes
3. ...