Cannot get on to play the game, keeps coming up with a crash report

Put the summary of the bug you're having here

What I expected to happen was...: The game would start up when you clicked on the Play Icon

What actually happened was...: When I clicked on the Play Icon it started to load then it came up with a crash report
Describe what happened here

Steps to Reproduce:
1. Log in
2. Click on play
3. Starts loading
4. Crash report initiated