Realms is paid for but says its expired in game

When I try to join my realm, it says "Your subscription has expired" but when I go to renew it, it says it is active.

Steps to Reproduce:

1. When I try to log into my realm, I am unable to

Observed Results:

When I try to log into my realm, I am unable to

Expected Results:
I am unable to log into realms

Screenshots/Videos attached: [please attach an image or short video]

Notes: