Some tickets are not mentioned or noticed by MODS/HELPERS ETC

in my original account (AHMED) some of my tickets are not noticed/mentioned like

MC-160507 are not noticed

ways to solve the Jira bug tracker

• notifications for bug tracker or minecraft team for stuff like 2 days without any check
• a special list for bug tracker and minecraft team for Opened & ReOpened tickets
• a special color for it
• notifications may also be added for any comment reply for reporters
• relpy button to add more user mention in comments
• more notifications for @(username)
• add special mojang desktop notification by browser allow

here's some ways for mods and bug tracker team and minecraft mention