when i try to load the game, the game crashes and wont load up

Put the summary of the bug you're having here

What I expected to happen was...:
Describe what you thought should happen here
the game would load
What actually happened was...:
Describe what happened here
it kept on crashing and freeezing
Steps to Reproduce:
1. Put a step by step guide on how to trigger the bug here
2. ...start the launcher
3. ...try to launch the game