BDS-9559Can’t login in new iPad - stuck showing old login email after setting up new ipad. Cannot change login email on minecraft build 4717539
Just setup a new iPad Pro and cannot change the default login in Minecraft. It’s stuck on the old login and doesn’t give me an option to try a different email. See attachments.
Things I’ve tried:
1. Login into the xbox live account in safari and chrome
2. Cleared login settings in profile section in minecraft
3. Uninstall and install a few times
PLEASE HELP! 
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Changed description:
Just setup a new iPad Pro and cannot change the default login in Minecraft. It’s stuck on the old login and doesn’t give me an option to try a different email. See attachments.
0Things I’ve tried:
01. Login into the xbox live account in safari and chrome
2. Cleared login settings in profile section in minecraft
03. Uninstall and install a few times
00
PLEASE HELP!
Just setup a new iPad Pro and cannot change the default login in Minecraft. It’s stuck on the old login and doesn’t give me an option to try a different email. See attachments.
0Things I’ve tried:
01. Login into the xbox live account in safari and chrome
2. Cleared login settings in profile section in minecraft
03. Uninstall and install a few times
00
PLEASE HELP!
Resolution: Unresolved → Fixed
Resolution: Fixed → Unresolved
Resolution: Unresolved → Invalid
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Thank you for your report!
However, this issue is Invalid.
This is an account issue. We do not have the tools to help you on this tracker.
Because the issue appears to be caused by a change in your security details that is pending you may have better luck speaking to Microsoft (or Xbox) support. Alternatively if they are unable, Mojang Customer Support may be able to help.
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