BDS-6405owned skin packs not showing up
on xbox one, when i go to my owned skins, none of them show up and i can't select them. it has been in the game for a while. maybe a year? but it's very common and i want to use my bought skin packs
Environment
bedrock on xbox
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Resolution: Unresolved → Invalid
Resolution: Invalid → Unresolved
Added duplicates link: MCPE-101833Owned skins do not show in selection list, or take a very long time to loadFixed
Resolution: Unresolved → Duplicate
Thank you for your report!
However, this issue is Invalid.
As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.
The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist
Best of luck!
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Sorry for the ealier resolution. We've confirmed that this is not an account issue, it is a bug and we are now tracking it at
MCPE-101833.