BDS-4974I can't log in my PS4 Minecraft account, I can't play online
well here is the deal: yesterday I've tried to play with my homie online but apparently my Microsoft account had logged out, so I went to the section on the menu where you log into the Microsoft servers and it sends me to https:/aka.ms/remote connect (a process which I have done when it was submitted for the first time with the 1.14.40 update). I put the password and on the URL it says that "now you can play on your ps4 account" but my console said that I´ve already had a Microsoft account named Macroskapapu (that´s the profile that I want to log in), but it doesn't show how to relog my profile.
I only want to play with my homie, please help 
PD: I´m from Mexico, so the message appears in Spanish. But the translation to this is " whoops! it seems that the account is already taken. Log in with the account that you previously had connected, Macroskapapu". Please @ someone that knows how to do, in order to fix this lame ass bug
Environment
I'm playing on ps4 and the problem is with my online profile, Marcoskapapu, which it says that is already taken but it doesn't, and after that, it doesn't show how to fix this.
Linked Issues
Attachments1
Comments2
History5
Changed description:
well here is the deal: yesterday I've tried to play with my homie online but apparently my Microsoft account had logged out, so I went to the section on the menu where you log into the Microsoft servers and it sends me to https:/aka.ms/remote connect (a process which I have done whe
I only want to play with my homie, please help
PD: I´m from Mexico, so the message appears in Spanish. But the translation to this is " whoops! it seems that the account is already taken. Log in with the account that you previously had connected, Macroskapapu". Please @ someone that knows how to do fix this lame ass bug
well here is the deal: yesterday I've tried to play with my homie online but apparently my Microsoft account had logged out, so I went to the section on the menu where you log into the Microsoft servers and it sends me to https:/aka.ms/remote connect (a process which I have done whe
I only want to play with my homie, please help
PD: I´m from Mexico, so the message appears in Spanish. But the translation to this is " whoops! it seems that the account is already taken. Log in with the account that you previously had connected, Macroskapapu". Please @ someone that knows how to do fix this lame ass bug
Changed description:
well here is the deal: yesterday I've tried to play with my homie online but apparently my Microsoft account had logged out, so I went to the section on the menu where you log into the Microsoft servers and it sends me to https:/aka.ms/remote connect (a process which I have done when it was submitted for the first time with the 1.14.40 update). I put the password and on the URL it says that "now you can play on your ps4 account" but my console said that I´ve already had a Microsoft account named Macroskapapu (that´s the profile that I want to log in), but it doesn't show how to relog my profile.
0I only want to play with my homie, please help
PD: I´m from Mexico, so the message appears in Spanish. But the translation to this is " whoops! it seems that the account is already taken. Log in with the account that you previously had connected, Macroskapapu". Please @ someone that knows how to do
Changed summary:
Added duplicates link: MCPE-58464Says "Account already connected" when try to connect new Microsoft account.Fixed
Resolution: Unresolved → Duplicate
I can't play online
We're tracking this issue as
MCPE-58464, so this ticket is being resolved and linked as a duplicate.Please note though, you have raised this report under the wrong project, this project is for the Bedrock Dedicated Server software only. For bug reports related to Minecraft Bedrock please head over to the Minecraft (Bedrock codebase) project.
If you aren't already, please don't forget to use the search feature, the less time volunteers spend linking duplicates the more time we have to update new reports.
Voting on an existing report has a greater impact on getting the bugs most important to you fixed!
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs