Mojira Archive
BDS-4671

Can't play online even with Microsoft account

I cannot join my friends in Minecraft even when I link my Microsoft account to my PS4 and when I get off the game it signs me off and I have to delete all my data to sign back on

Linked Issues

Comments2

Thank you for your report!
We're actually already tracking this issue at MCPE-58587.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Please don't forget to use the search feature before logging a bug report to see if the bug has already been mentioned. The less time the volunteers spend linking duplicates the more time we can spend confirming and updating bugs.

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Hi Cyris,
I'm sorry that this is impacting you! Could you please provide the following information to help us diagnose what is going wrong?

  1. PSN account name
  2. Gamertag (if you have linked your PSN and Xbox Live accounts)
  3. Approximate day and time when you observed the issue
  4. Frequency (does this happen every time you try to sign in, or only sometimes?)
  5. Have you signed in successfully before on your Playstation? If you have a friend with a different Playstation console, are you able to sign in on their console?
  6. If you have linked your Xbox Live account and PSN, can you sign in with this account on a non-PS4 device (e.g.  in Xbox App on iPhone/Android/Win10)
  7. Video of what you are seeing

History4

IonicEcko
IonicEcko

Resolution: Unresolved → Duplicate

[Microsoft] Kelly Henckel
[Microsoft] Kelly Henckel

Added Security Level: Minecraft - Private

Duplicate
Cyris Cress
[Microsoft] Kelly Henckel
0
0
Unconfirmed
1.14.60