Mojira Archive
BDS-4529

The Game crash on start, Won't Start, Microsoft store

The game crashes every time i start it. (it won't start) it just shows me Mojang Logo and then crashes, I use Microsoft store for installation and gameplay.

this happened since I bought the game. (Minecraft starter edition windows 10)

I had a demo before on the same PC, through Microsoft store and it worked fine.

i tried every troubleshooting possible and resting everything and reinstalling. ( I already contacted Microsoft support/Xbox and no help)

 
There's this only error I received and still can't fix which is:
in troubleshooting Microsoft store I get:

Hanging and crashing app: Not fixed.

Environment

Windows 10. PC, i7, 16 Gb Ram, 4GB Nvidia 640

Attachments2

minecraft 2.png
minecraft 2.png

Ahmed Kamal Tahoun

mine craft 3.png
mine craft 3.png

Ahmed Kamal Tahoun

Comments1

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — Bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft Earth — AR Compatible Devices
Minecraft Dungeons — Action-adventure title set in the Minecraft universe

Please don't forget to search for an existing issue matching yours in the appropriate project before raising a new one.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 BDS Wiki – 📖 FAQs

History1

IonicEcko

Resolution: UnresolvedInvalid

Invalid
Ahmed Kamal Tahoun
0
0
Unconfirmed
1.14.60