BDS-3382[Xbox One] getting error code 0x82D40003
I am getting an error when launching Minecraft that says I no longer own the game. I can assure you that I do own the game and have been playing on Xbox one for almost 2 years. I contacted Xbox support and they blamed it on an issue with the latest Minecraft update but the last update I have is on 2/11 and haven’t had any issues with the new update until now.
Environment
Xbox One
Linked Issues
Comments3
History4
Resolution: Unresolved → Invalid
Resolution: Invalid → Unresolved
Added duplicates link: MCPE-64240minecraft on xbox1 not recognizing digital licenseInvalid
Resolution: Unresolved → Duplicate
Thank you for your report!
However, this issue is Invalid.
As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for your report!
We're already tracking this issue at
MCPE-64240, so I will resolve and link this ticket as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki
Thank you for taking the time to look into this and point me to the other reports! I will add the information over on that post.