Mojira Archive
BDS-3098

I cant get into the marketplace on my switch because it says there is an account error

I CANT GET INTO THE MARKETPLACE BECAUSE IT SAYS I HAVE AN ACCOUNT ERROR.

i am really sad because i cant get into the market place on my nintendo switch because it says that i have an account error. It also makes it so i can only customize 2 skins and all the other ones say that it failed to load. I think that the nintendo is bedrock if not, i am sorry. PLZ HELP ME

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Katie Lesourd

Comments3

Hi Katie,

It looks like your report relates to the "Minecraft (Bedrock codebase)" product but has accidentally been raised against the Bedrock Dedicated Server product.

Bug reports are generally for issues with the game, for account issues I would suggest contacting Mojang directly.

Ionic

Could a mod please close this report.

okay, how do i contact mojang?

https://help.minecraft.net/hc/en-us

That should get you there  just look for (or search for) a question similar to yours and it should have contact details in it.

History3

Katie Lesourd

Changed description:

I CANT GET INTO THE MARKETPLACE BECAUSE IT SAYS I HAVE AN ACCOUNT ERROR.

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i am really sad because i cant get into the market place on my nintendo switch because it says that i have an account error. It also makes it so i can only customize 2 skins and all the other ones say that it failed to load. I think that the nintendo is bedrock if not, i am sorry. PLZ HELP ME

Katie Lesourd

Added attachment:

[Mod] Urielsalis

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Katie Lesourd
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