BDS-3074Minecraft coins bought clothing items shown as not purchased
Minecraft Coin bought clothing items (Ski Mask, Leather Jacket) were unequipped and shown on the clothing store as if I never bought them in the first place.
Environment
Bedrock, Minecraft Avatar shop
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Deleted comment:
Hi all,
You have created this bug in the "Bedrock Dedicated Server" section of Mojang's JIRA. This bug doesn't actually relate to Bedrock Dedicated Server and I would recommend heading over to the "Minecraft Bedrock Codebase" section and upvoting one of the existing bugs there as those sections are far more active and appropriate for an issue like this.
I dont work for Mojang but would also highly suggest, if your issue relates to a purchase, that you contact Mojang support as anything financial should be raised with them immediately.
Ionic
Resolution: Unresolved → Invalid
I'm having this issue myself. I bought a skin pack with the coins that I got for purchasing the game and now they're all gone.
Please note that there are multiple posts of the exact same bug. The setup of the bug report system indicates that there is a program deciding how important a bug report is based upon how many people vote for it, watch it, and comment on it.
Therefor, despite the multiple reports, this bug is unlikely to be fixed anytime soon as the program doesn't view any of them as high priority.
THE ONLY WAY THIS BUG WILL GET FIXED IS IF PEOPLE STOP CREATING NEW BUG REPORTS ABOUT IT AND INSTEAD: FIND AN ALREADY EXISTING BUG REPORT, VOTE FOR IT, WATCH IT, AND LEAVE A COMMENT.
If you don't believe me about Mojang using a program to prioritize bug reports, consider this: I haven't bought anything from the Minecraft store since I lost my content. That's about about $10 a month that Mojang isn't getting from me. Given how many people are affected by this bug, Mojang is lot of money. If a human was going through these reports, then it would have been fixed by now.
Thank you for your report!
However, this issue is Invalid.
As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.
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