Disappeared packs after buying a Master Collection bundle
After buying a Minecraft for Windows 10 Master Collection bundle as a parent for a child account, 3 packs are disappeared from the users account. The following packs shows as not bought: Wildlife Savanna, Relics of Privateers, Adventurers Dream.
Environment
Windows 10 Pro
Comments2
History1
Resolution: Unresolved → Invalid
Child gamer ID: AnnaLipp
Parent's gamer ID: LippenyiT
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