Mojira Archive
BDS-2404

Failed to Login - Old Gamertag Association

I successfully logged into a Microsoft account on Minecraft for PS4 (update file 2.01) attempting to play with cross-platform friends. Immediately after logging in, I changed my Gamertag (it was initially a standard name of HalfCrane581294, but because you are granted one free Xbox Gamertag change I switched it to match my PSN) I also can't change it back because Xbox Gamertags can only be changed to 12 or fewer characters.

 

Since logging in, my PSN is associated with my OLD Xbox Gamertag and requests that I sign in with "that" account (even though they are the same.) In the meantime, I have made another MS account with another PSN account to continue playing even though it's not optimal.

 

Edit: As of 1/10/20, my Xbox Gamertag has been changed to match the PSN ID and I can successfully play online.

Attachments1

Comments1

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch and PS4.
Minecraft: Earth — AR Compatible Devices

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

History2

Brayden Roberts

Changed description:

I successfully logged into a Microsoft account on Minecraft for PS4 (update file 2.01) attempting to play with cross-platform friends. Immediately after logging in, I changed my Gamertag (it was initially a standard name of HalfCrane581294, but because you are granted one free Xbox Gamertag change I switched it to match my PSN) I also can't change it back because Xbox Gamertags can only be changed to 12 or fewer characters.

0

 

0

Since logging in, my PSN is associated with my OLD Xbox Gamertag and requests that I sign in with "that" account (even though they are the same.) In the meantime, I have made another MS account with another PSN account to continue playing even though it's not optimal.

0

 

0

Edit: As of 1/10/20, my Xbox Gamertag has been changed to match the PSN ID and I can successfully play online.

[Mojang] Mega_Spud (Jay Wells)

Resolution: UnresolvedInvalid

Invalid
Brayden Roberts
0
0
1.14.0.9