BDS-17543XBox Client cannot connect to remote Dedicated Server
Updated Server to 1.19.21.01.
Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
Windows Client matches and can connect
Xbox can connect to LAN server locally.
Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.
Environment
Ubuntu 22.04
Windows 11
Xbox One (all models)
Comments5
History11
Added affects versions: 1.19.21 Hotfix
Changed description:
Updated Server to 1.19.21.01.
0Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App
0Windows Client matches and can connect
Suggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Deleted comment:
Seems to be resolved. Test with my own Xbox. Not sure why my friends who have the same equipment as I do are having problems. I know there are like 3 different versions on the xbox store. Perhaps that's the issue?
Deleted comment:
Scratch that. Friends still can't get on the server. Perhaps the version number isn't the problem. Did you blacklist DNS server changes?
Changed description:
Updated Server to 1.19.21.01.
0Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
0Windows Client matches and can connect
Xbox can connect to LAN server locally.
Suggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Changed description:
Updated Server to 1.19.21.01.
0Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
0Windows Client matches and can connect
Xbox can connect to LAN server locally.
0Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.
Suggested fix is to analyze and reconcile version number on Xbox client and push update to all consoles.
Updated Server to 1.19.21.01.
0Xbox Clients Can't connect while showing Version number 1.19.2101.70 in Xbox App (Error: Cannot Connect Outdated Server)
0Windows Client matches and can connect
Xbox can connect to LAN server locally.
0Xbox does not allow adding remote custom servers through traditional method of changing DNS settings.
Changed summary:
Changed summary:
Resolution: Unresolved → Awaiting Response
Resolution: Awaiting Response → Unresolved
Resolution: Unresolved → Cannot Reproduce
After more troubleshooting I've updated the ticket to be more concise. What I thought was just a simple version match issue I've now been able to confirm this is not the case. Problem description is now updated with my findings.
Hi
Does 3rd party servers like for example "The Hive" cause similar issue when connecting?
This ticket will automatically reopen when you reply.
It seems to have resolved now after you fixed the switch issue. But in answer to your question Xbox users were able to join "The Hive" or other featured servers but the screen to add a custom server did not pop up per usual after changing DNS settings. As I said. It seems to be working now. But certainly was an issue before for a couple days.
Closing as per comment above.
I am now getting the same issue after updating to 1.19.30 and .31, connection fails from PC, Switch, and from same-PC with loopback exemption in place.