Unable to play online, but other games play online
Unable to play Minecraft online on Xbox One. This includes games and multiplayer experiences. But I can still access other games that are not Minecraft online. I have power cycled, updated, and checked privacy settings. Nothing has worked. Microsoft was unable to help either, and after going through all the options they had they told me it needs to be resolved through Mojang. Thanks!
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Resolution: Unresolved → Awaiting Response
Resolution: Awaiting Response → Unresolved
Resolution: Unresolved → Incomplete
What happens exactly when you try to play online?
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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