All my purchased items are no longer available to me
My purchased items are no longer available to me in game.
Environment
Xbox one
Comments2
History2
Resolution: Unresolved → Invalid
My purchased items are no longer available to me in game.
Xbox one
Resolution: Unresolved → Invalid
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCPE-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Yes thank you sorry about this I was reading a whole lot more and saw that you wrote the same thing so I have seen what I needed to see thank you so much though for getting back to me