Not able to load into multilayer world on nintendo switch or ps4

Is the game stuck on the "Locating Server" screen? If so, how large is the world you're trying to join?

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

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